HR Solutions

ADP Services ​
RCM is a single source, full service ADP partner that provides responsive, reliable, high-quality and cost effective products and services to help you meet your business objectives. By listening to the needs of our clients and using proven methodologies, we introduce your company to new business concepts and help your organization maximize efficiencies and synergies across the entire operation.For ADP clients requiring assistance in implementing, integrating or upgrading the following applications, RCM Technologies – HR Solutions can help!

• Human Resources
• Payroll
• Benefits
• Time and Labor
• Employee and Manager Self Service
• Upgrades
• Integration
• Training
• Process and Procedure Documentation
• Report Development

Our experience in these areas has resulted in the development of an array of services designed specifically for ADP and its clients. These services include:

New Module Implementation
Design and implementation services for new system modules including:

• Employee and Manager Self Service
• Recruiting/Applicant Tracking
• Position Management
• Career Planning
• Compensation Planning
• Training Administration
• Time Labor Management

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​System Maintenance and Upgrades

• Patch Application – application and testing of updates and patches
• Ongoing Maintenance – regularly scheduled system maintenance
• Staff Augmentation – Professional resources are available to fill the gap in your Human Resources, Payroll, HRIS and IT departments

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Implementation and Integration

• History Conversion –convert and store employee job and paycheck history
• Custom Development – design and develop custom solutions
• Report and Interface Development – design, develop and document reports and interfaces using SQR, ReportSmith, and ADP Reporting
• Offsite Development – develop, unit test and deliver custom SQR, Objects, and eCode

Documentation and Training

• Custom documentation incorporates your organization’s unique policies and procedures into our preconfigured templates
• Flexible training delivery options maximize your schedule and training budget
• Hands-on training exercises simulate your company’s work environment
• Thoroughly trained experienced instructors

​Business Consulting
Our HCM Assessment methodology has helped many organizations evaluate the current state of HR and Payroll business processes and the supporting HRMS. The resulting deliverable is a roadmap focused on efficiency and productivity gains to increase the return on investment.

​Download a PDF version of this page here.

Human Capital Management Assessment
​Studies show that highly functioning companies utilize their HR and Payroll systems to increase the effectiveness and efficiency of Human Resources and Payroll. After all, your HRMS and Payroll system are a tremendous investment and should be returning the value anticipated when your organization made the commitment to use a particular system or vendor.​Unfortunately, many HR and Payroll organizations have difficulty realizing the benefits and the return on investment they expected from these applications. This may occur due to a limited budget during implementation, too rapid of an implementation schedule to modify current processes, recent acquisitions or divestitures, availability of internal resources during implementation, or a variety of other reasons. Whichever your situation, RCM can help you realize the full potential of your systems.

Training and Documentation Services
Today companies spend sizeable amounts of time, effort and budget designing or upgrading technology solutions. But good design alone is not enough to insure productive and efficient operations. Providing end users with the necessary skills and knowledge to effectively use a new system makes the difference between simply using a system and maximizing its full potential.At RCM Technologies we offer customized documentation and end user training services to fit your technology project’s unique requirements. With our pre-configured materials and highly skilled training consultants, RCM supplies the right skills at the right time to the right audience.

​RCM develops effective end user support programs on a wide variety of vendor software packages. Our solutions offer custom documentation and courseware, extensive hands-on training, individualized participant attention and the use of adult learning techniques to ensure the highest level of knowledge transfer. Our documentation and training services insure your users are proficient in using your business applications by providing:

• Custom designed documentation with your organization’s unique policies and procedures in a standard and consistent format
• Flexible delivery options to maximize your schedule and training budget
• Hands-on training exercises that simulate your company’s work environment
• Thoroughly trained experienced instructors

​Download a PDF version of this page here.

​RCM training services include:

• Documentation
• Analysis and Assessment
  • Documentation and training requirements
  • Objectives
  • Content design
  • Delivery and scheduling
• Development
• Delivery

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Kronos Workforce Ready Training Services
​Companies spend sizeable amounts of time, effort and budget designing or upgrading technology solutions. But good design alone is not enough to insure productive and efficient operations. Providing end users with the necessary skills and knowledge to effectively use a new system makes the difference between simply using a system and maximizing its full potential.At RCM Technologies we offer Kronos Workforce Ready end user training services to fit your unique requirements. Along with conducting the training classes, we provide you with our pre-configured training materials. These materials include a step-by-step (screen by screen) process for each task included in the course. These materials are provided to you for printing and can later be used for internal training if you desire. With our highly skilled training consultants and pre-configured materials, RCM provides the right skills at the right time to the right audience.Our training services prepare your users to be proficient in using your Kronos system by providing:

• Flexible delivery options to maximize your schedule and training budget
• Hands-on training exercises that simulate your company’s work environment, if desired
• Thoroughly trained, experienced instructors

Assessment
We start with an assessment of your training needs to ensure that your training will hit the mark. To best prepare for your training, we will be asking the following questions:

1. Who needs to be trained?
Typically there are multiple audiences, such as end users and managers who may need different training.

2. What specific topics should be included for each audience?
One size does not fit all! Training is provided only on the topics identified for the specific audience during our training assessment meeting. There’s no need to train on a function that’s not being used.

3. When is the training required?
Training should occur “just in time” – prior to the participants starting to use the system. This ensures the participants use what they learned.​​4. Is the training to be conducted onsite or virtually?
We can do onsite or virtual training depending upon your needs.5. Where will the onsite training be held?
The training room needs to have room for everyone to sit comfortably and have a computer with system access. The instructor should be able to project from their laptop onto a screen in front of the room.Off the Shelf Courses Available
All courses begin with a lesson on navigation to level set the participants. From there, they move on to the content identified by the training assessment. This makes sure your staff is trained on the topics that are vital to your organization and required to execute their day-to-day duties.
Below are our standard courses with typical duration.HR Workshop; 1 day: We review the full employment cycle, from entering new hire data to terminating employment. Managers are taught how to effectively use Workforce Ready to manage employee updates such as transfers, increases, and promotions. We also train how to maintain employee data such as demographics, benefits, and tax information.Payroll Workshop; ½ day: We teach payroll staff how to prepare the payroll data from time imports through the pay cycle processing steps to validation and balancing of pay calculation results and corrections.​TLM Workshop; ½ day: Supervisors and managers learn how to work through the various functions of time and labor, from correcting time punches to reviewing and approving time off requests, preparing them to properly support the time activities of their employees.​Download a PDF version of this page here.

Time & Labor Management Implementation Support
​If your company is in the process of implementing an ADP or Kronos Time & Labor Management (TLM) system, RCM Technologies can add value by serving as your internal project lead while transferring their expertise to your staff. Not only will this reduce project risk, but it benefits your organization by recognizing a faster ROI since this liaison role quickens the implementation cycle. RCM has the experience to help you manage your TLM solution through the implementation process.RCM Support
RCM helps facilitate communication to your organization at key milestones during the implementation, helping to ensure that your TLM system is culturally accepted within the organization.Methodology
RCM methodology concentrates on reducing risk by leveraging and supporting the vendor project methodology while educating the client on experienced-based best practices throughout the implementation cycle. Our role is to provide guidance and direction, as well as hands-on participation throughout the project phases. The success of this implementation approach depends on the participation of the appropriate client staff throughout the life cycle of the project.

Services

• Account Coordination – RCM works with you and the vendor implementation team to provide guidance on work rules and pay policies (HR and PR related), and facilitate issue resolution.
• Application Configuration – RCM serves as the liaison between you and the vendor to ensure that the your expectations are delivered properly to the Implementation Consultant.
• Employee Data Migration Support – RCM assists with the data conversion strategy and data migration.
• Testing Support – RCM assists with designing and executing unit, system and parallel testing.
• Manager Training – RCM provides onsite customized training on your TLM system as it relates to your process flow.
• Go-Live Production Support – RCM provides functional support for your initial live payroll(s).

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​Download a PDF version of this page here.​