At RCM we understand the quality of our staff is instrumental to your success. We have extensive information technology experience and understand the important role it plays in your company. Our highly skilled team of QAD Software technical consultants is committed to keeping pace with advances in technology to keep your systems up and running at their optimal levels.
RCM’s technical support team offers a full suite of services, on-site or via remote support. Whether you are in the initial phases of implementation or growing your current business infrastructure, we can provide a support model that will handle your needs today and be available to provide ongoing support resources as needed.
As an authorized QAD Channel Partner, RCM employees are required to be trained on the most current versions of QAD software. This training combined with our experience deploying QAD Software ensures that out team is equipped to provide you the highest levels of technical support.
Support Offerings:
- Linux and Unix Systems Administration
- DBA Support
- QAD Upgrades
- QAD Product Installations
- QAD QXtend Integration services
- QAD Reporting Framework
- QAD EDI Ecommerce and end-to-end EDI implementations
- QAD Customizations Using Non-invasive Programming Techniques
- Business Continuity Planning and Execution
- Custom Progress Programming and Application Development
- Optio Document Management and Forms Development
- Staff training
- Progress DBA
- Progress Programming
- QAD EDI Ecommerce
- EDI Mapping
- QAD QXtend