For value driven organizations seeking to improve the effectiveness of their human resources, financial and technology processes, RCM Technologies – Enterprise HR Solutions focuses on improved ROI and business results through tailored, flexible upgrade solutions. Our experienced consultants and cost effective services help insure the success of your upgrade project.
RCM Technologies’ suite of ADP Enterprise Upgrade Solutions is designed with the flexibility to address your specific upgrade needs. Services include an upgrade assessment, upgrade planning, onsite or lab-based application upgrades and post upgrade support. We also offer complete process redesign to make the most of new application features. Our approach insures a complete and successful upgrade, whether we integrate our resources into your upgrade team or manage the upgrade for you.
When deciding what type of upgrade assistance you need, RCM provides choices. You may opt to utilize RCM to assist you with upgrade planning, the upgrade process, post upgrade support or a combination of these services. Our ADP Enterprise Upgrade Solutions are completely flexible and designed to be a cost-effective upgrade approach.
Upgrade Assessment
The Upgrade Assessment is performed offsite utilizing a methodology that rapidly evaluates the scope of the upgrade effort. SQRs, queries, application engine programs and component interfaces are analyzed to identify where remediation is required and the level of effort to upgrade. Comparisons of modified SQR’s are also performed to determine the extent of the needed remediation.
Upon completion of the Assessment, you have a clear understanding of the upgrade code remediation requirements and the tools and information to develop an accurate upgrade plan.
Upgrade Planning
Upgrade Planning provides a clear understanding of the requirements of your upgrade. Delivered as a separate engagement or integrated into the total upgrade project, we analyze your system, resources and modifications to identify the approach that best meets your objectives while insuring the success of your project.
RCM Enterprise HR Solutions Advantage
- Flexible project team structure allows the right mix of internal and external resources
- Proven approach achieves your upgrade objectives
- Review of existing processes and customizations optimizes the use of new release functionality
- Utilization of ADP’s architecture improves system performance
- Lab-based upgrades provide a cost-effective solution
Upgrade Planning begins with an evaluation of your technical environment to ensure your infrastructure and platform can support the upgrade activities and the new release. Next, we conduct a walk-through of new release features to determine the impact they may have on your business processes. We then review your existing customizations to determine how best to integrate or eliminate them in the new environment. The result is a detailed upgrade approach and plan including resource, time and budget estimates.
Upgrade Execution
The upgrade is executed based on the plan developed during the planning phase. We typically work with your functional and technical teams during this phase to execute the actual multi-pass upgrade. Activities include integrating required customizations, implementing new features, executing the upgrade process and performing integration testing.
Post Upgrade
Support
Clients who have limited IT support or those who desire extended knowledge transfer typically utilize this optional phase. The duration is flexible and we work with you to determine the best fit for your organization. In addition to our total upgrade service, we offer an array of targeted services to help facilitate your ADP upgrade. These services include:
- Project management
- Off-site upgrade services
- Architecture planning
- Upgrade planning
- Report remediation
- Online object remediation
- Query remediation
- Security planning
- Upgrade test planning
- Upgrade testing
- Post upgrade support
- Application training
Patch Application Services
Consistent patch application via ADP’s change assistant tool will make future enhancements and upgrades less complex and more cost effective. We have a long history of guiding clients through the patch application process and establishing solid, reliable processes that can be utilized for future application of patches, service and maintenance packs.
RCM Upgrade Solutions are designed to be successful regardless of the scope of your upgrade project. Our focus and expertise on the ADP Enterprise gives us the experience and tools to help you upgrade your system using the best approach for your organization, tailored to meet your specific needs.